Vietnamese Interpreter

Hồ Chí Minh City, Cần Thơ, Đà Nẵng, Hải Phòng, Hà Nội, Bắc Giang, Bắc Kạn, Cao Bằng, Hà Giang, Lạng Sơn, Phú Thọ, Quảng Ninh, Thái Nguyên, Tuyên Quang, Lào Cai, Yên Bái, Điện Biên, Hòa Bình, Lai Châu, Sơn La, Bắc Ninh, Hà Nam, Hải Dương, Hưng Yên, Nam Định, Ninh Bìn, Thái Bình, Vĩnh Phúc, Hà Tĩnh, Nghệ An, Lâm Đồng, Kon Tum province, Gia Lai, Bình Định, Đắk Nông, Đắk Lắk, Thừa Thiên-Huế, Thanh Hóa, Quảng Trị, Quảng Bình, Bình Thuận, Khánh Hòa, Ninh Thuận, Phú Yên, Quảng Nam, Quảng Ngãi, Bà Rịa–Vũng Tàu, Bình Dương, Bình Phước, Đồng Nai, Tây Ninh, An Giang, Bạc Liêu, Cà Mau, Đồng Tháp, Bến Tre, Hậu Giang, Kiên Giang, Long An, Sóc Trăng, Tiền Giang, Vĩnh Long, Trà Vinh in Vietnam
USD 625 - 1,610 per month
Outsourcing/Offshoring/BPO/Call Center
Work from Home

Last updated 3 weeks ago

About the Company

Our client is the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected brands globally with their customers by providing end-to-end service delivery, including customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.

Job Description

  • Responsible for handling telephone or video calls based on demand to render the meaning of conversations in the consecutive mode of interpretation between Vietnamese speakers and English speakers.
  • Ability to process information quickly and concisely, recognize sensitive cultural differences, and is professional and courteous at all times.
  • Use appropriate industry terminology and understand common industry procedures and practices.
  • The calls may involve simple or complex, non-technical or technical subjects in Healthcare, Government, Insurance, Finance, Utilities, Travel and Hospitality, 911 emergency services, Law Enforcement, Courts, and General Business.

Job Requirements

  • Native fluency in English and Vietnamese
  • Advanced skills in cultural dynamics (cultural implication and idiomatic expression) of both Vietnamese and English
  • Thorough knowledge of medical and other industry terminology; ongoing study of glossaries and training materials including scripts provided by our clients
  • Completion of at least high school education onwards
  • Education in languages/translation/interpretation and/or healthcare-related fields preferred
  • A verifiable certificate from an approved medical interpreter certification provider would be an added advantage
  • The hiring process will include written and audio language assessments
  • Must be able to look at a computer screen without significant difficulty or fatigue throughout the duration of scheduled shift
  • Be able to constantly operate a computer monitor, keyboard and mouse
  • Must be able to remain in a stationary position during the majority of scheduled shift

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