Basic Info

Job Description

DEVELOPMENT

• Adapt international training materials to fit local needs
• Enhance content of existing training support documents.
• Provide pro-active support to Head of Training in developing, delivering and following up on the company’s training objectives.

EXECUTION

• Prepare and deliver training programs in the classroom & remote. (Training programs include product training, launch animations, skincare services & selling skills )
• Develop ideas and create local training contents / videos for digital training.
• Develop, motivate, train, coach & retain Skincare Experts and Skincare Specialists.

MANAGEMENT

• Contribute to Region, Central projects – Regional needs consolidation, evaluation analysis, updates of training programs.

ON-FIELD

• Conduct store visits to ensure training objectives as executed and to identify future training needs.
• Follow up on product knowledge and selling skills
• Coach team on 3 axes consultation, gestures, and application tips.
• Interact with BCs and Retail Team.
• Selling activities at the POS.

OTHERS

• Perform all assigned operational and administrative tasks.
• Conduct Beauty Classes.

TIME ALLOCATION

• Spend 45% of duty time on training implementation & evaluation.
• 30% on module preparation, development, and administration.
• 25% on field coaching.

Job Requirements

KEY COMPETENCIES:

• Dynamic and motivational presentation skills
• Critical thinker with innovative problem-solving skills
• Good written, verbal (English & Mandarin) & interpersonal communication skills.
• Able to work in project mode
• Able to build effective teams

TECHNICAL SKILLS

• Specialized in skincare product knowledge & facial treatment techniques.
• Able to give basic training in all axes (skincare, makeup & fragrance)
• Experience in training including development & delivery of training
• Computer literate (power point, word, excel)
• Digital literate

ATTITUDES

• Strategic & creative mind-set
• Proactive and positive mind-set
• Attention to detail, good organizational skills, personal accountability
• Courteous, genuine & approachable to team.
• Comfortable working in retail environment
• Adaptable to novelty and change, open to learn
• Result oriented, always striving to achieve more
• Passionate about beauty trends & skincare

RECOMMENDED PROFILE:

• 3 - 5 years experience in training & development
• Preferably with beauty luxury business experience.
• Genuine interest in and appreciation of the Dior brand, cosmetics and luxury industry.

EDUCATION BACKGROUND:

• At least STPM or Bachelors Degree in related field.
• Possess formal skincare treatment professional certificate – CIDESCO, CIBTAC