Product Trainer (HQ)

Jie Business Sdn Bhd, established in 2014 is the authorized distributor of OPPO in Malaysia. OPPO, a technology company founded in 2004 in Guangdong; is one of the world’s top 5 smartphone brands and a world-leading smart device manufacturer and innovator. OPPO believes that technology is able to help one live everyday life better and stay connected to what matters most.

Today, we have a workforce of 1,450 employees from diverse backgrounds and ethnicities. And currently we are present throughout Malaysia with 17 My OPPO Space, 81 OPPO Experience Stores, 19 Customer Service Centres and 10 branch offices.

We are always on the look-out for motivated, energetic, inquisitive, and fun people to join us. We offer great career growth opportunities and encourage innovative ideas to support our corporate Vision and Mission.

Job Summary:

Responsible for not limited to product related training and development programs, evaluating needs and current practices then create and deliver a training development plan complete with materials, tutorials, sales process, and learning resources such as online modules and assessment.

Job Descriptions:

• Course Planning: including new product training strategic, training progress follow-up, internal and external training arrangements.
• Course Development: localization of product training materials, sales skill courses, product comparison courses, product related materials
• Course Evaluation: develop monthly examinations for regional training team and promoters to ensure their product knowledge is sufficient. 
• Learning Management System: digitalize learning content in our learning platform.

• Candidate must possess at least a Diploma, Bachelor’s degree in Human Resource management, Business Studies / Administration / Management or equivalent.
• Required language(s): English, Mandarin and Bahasa Malaysia 
• Possessing at least 2 - 4 years retail operations experience will be added advantage.
• Proficient in Microsoft Office.
• Good interpersonal and communication skills.
• Able to work independently and maintain confidentiality.
• Well-organized with strong time management skills.
• Outstanding interpersonal relationship building, employee coaching and presentation skills.