Order Management Executive (6 months contract)
Last updated 3 weeks ago
About the Company
Alfa Laval is a leading global provider of first-rate products in the areas of heat transfer, separation and fluid handling. With these as its base, Alfa Laval aims to help enhance the productivity and competitiveness of its customers in various industries throughout the world. We define their challenges and deliver sustainable products and solutions that meet their requirements – mainly in energy, the environment, food and the marine industry.
Our company was founded on a single brilliant invention, and innovation remains at the heart of everything we do. With more than 3700 patents, we provide worldwide solutions in areas that are vital to society both today and for the future.
As a member of our team, you thrive in a truly diverse and inclusive workplace based on care and empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet’s most urgent problems. Making the world a better place. Every day.
Job Description
Responsible for providing direct support to customers in handling Standard Orders throughout the order to cash process (from customer order to Invoicing) and keep the customers updated on deliveries. Responsible for the activation of the internal processes for the order execution.
- Execute and manage the order processes (order to cash) via ERP System
- Place orders to internal factories and external suppliers
- Communicate with customers and follow up on order acknowledgements
- Managing the delivery terms/time and agreed budgets
- Import and export shipment and shipping documents handling with custom and authorities
- Order backlog follow up and inventory control and goods movement
- Ensure the invoicing process (advance invoice, delivery invoice, official invoice)
- Manage claims (external supplier claims and ACT claims) and follow up
- Innovative mindset on order process improvements
- Liaise and working closely with third party providers
Job Requirements
- Diploma or Degree in Business Administration, Supply Chain or equivalent
- Minimum 5 years’ working experience in orders management, logistic and planning
- Good communication skills and MS applications
- Ability to work independently with minimum supervision and interact with all levels and different cultures
- Customer service oriented and ability to prioritise and multitask
Why this job?
- We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval’s future success.
- We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.