Basic Info

Job Description

• Serve as the primary liaison for fleet owners, transport companies, and individual customers on all tyre-related enquiries, feedback, complaints, and service requests.
• Perform administrative duties including:
  • Processing of tyre purchase orders, service invoices, and fleet account payments
  • Issuance of receipts, warranty documents, and accurate record-keeping
• Communicate and liaise with suppliers, fleet managers, and vendors through formal channels such as email, messaging platforms, and phone calls.
• Work together with sales team to service clients.
• Build and maintain positive working relationships with customers.
• Undertake additional tasks and responsibilities as assigned by the supervisor.

Job Requirements

• At least 1 year of experience in a coordinating, customer service, or workshop coordination role (tyre or automotive industry experience is an advantage).
• Fresh Graduate is welcome to apply.
• Excellent coordination skills and a high sense of responsibility.
• Able to thrive in a fast-paced workshop or service environment. Strong time management skills with the ability to prioritize tasks and perform well under pressure.
• Excellent communication skills in English, Bahasa Melayu, Mandarin and Cantonese.
• Willing to work at Shah Alam.