Merchant Services Executive

Founded in 2019, Axaipay is one of the fastest-growing payment service providers in Malaysia, regulated by Bank Negara Malaysia as a Merchant Acquirer pursuant to the Financial Services Act 2013. Axaipay offers a smarter, faster, and PCI DSS Level 1 certified payment gateway solution, catering to both e-commerce and retail businesses of micro, small, and medium enterprises (MSMEs), as well as large corporations. Through Axaipay, businesses can accept a wide range of secure payment methods, including credit cards, debit cards, online banking, e-money, Buy Now Pay Later (BNPL) schemes, and instalment plans, across multiple channels anytime, anywhere.

• To provide timely support to merchants as well as consumers if required
• To manage and build good working relationship with clients.
• To follow up on any enquiries received
• To work closely with other teams to resolve clients issue
• To execute all merchant services works including payment reconciliation and payment settlement for the company
• To perform ad-hoc duties assigned by superior or management

• Candidate must possess at least Diploma or higher, any field
• 1 year of working experience. Fresh graduates are encouraged to apply
• Able to work under tight schedule
• Computer literate
• Good command in English. Knowing of Mandarin will be an advantage.
• Proactive and a team player