KYC Specialist (German Speaker) - Fintech

Global Digital Transformation Partner, delivering high customer exeperience services, merging the strengths of human resources and technology 

• Documentation Review - Review and ensure that all information and documents collected are good to satisfy regulatory requirements
• RFI - Reach out to customers to obtain KYC information and documents, address any queries or clarifications raised by customers while maintaining a customer-oriented service attitude
• PR - Periodic Review
• Name Screening - Discount and mitigate screening hits 
• Participate in system and process enhancement projects, User Acceptance Testing
• Active stakeholder management in day-to-day work, and resolution of issues with Compliance, Operations, AML teams etc
• Provide support for urgent requests, assist the team in completing adhoc projects 
• Preparation of data to track Book of Work completion and MI reporting

• Minimum 1 years of KYC Ops experience
• Client facing experience is preferred
• Good communication skills, proficiency in English and German
• Ability to organise and prioritize workload, deliver all commitments on time under minimal supervision
• An accountable team player with collaborative spirit, ability to build rapport with internal stakeholders and customers
• Entrepreneurial mind set – overcome challenges with creative thinking and innovative solutions