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Last updated 25 days ago

Education Executive - Native Japanese (Cosmetics)

Basic Info

JPY 6,000,000 - 8,000,000 /yr

Japan | Tokyo

Full-time | On-site

Job Description

    The primary role of an Education Executive is to implement the brand's education strategy and guidelines and align them with the overall Travel Retail APAC strategy for the Japan and Mid-Pacific regions. The Education Executive will conduct training for all Beauty Advisors and general staff across the designated region.

     

    1) Training Development and Execution
    • Plan and execute seasonal seminars to support new launches and all education programs according to individual market launch strategy in order to ensure both Beauty Advisors and promoters are equipped to achieve their sales objectives.
    • Work closely with local sales team to support the development of Beauty Advisors, plan and organized post follow-up training to strengthen training content.

    2) Coaching and Talent Development
    • Be a role model by guiding and supporting Beauty Advisors to help them meet the brand’s goals.
    • Keep high grooming standards and consistent sales and service behaviors to ensure a great consumer experience.
    • In partnership with sales partners, assess (or appraise) Beauty Advisors skills and identify developmental needs for the market
    • Motivate Beauty Advisors to achieve certification from company's online learning program.

    3) Sales Performance & Productivity
    • Execute personalized Service mindset according to the company's service guidelines as directed by Regional Education Director.
    • Provide coaching and feedback to Beauty Advisors and ensure high efficiency in the field.

    4) Collaboration and Partnership
    • Strengthen one team spirit and partner with retailer to support training program from the brand.
    • Play a key role in coordinating and collaborating with Japan affiliate on consolidated tasks such as translations, adaptation and delivery of education materials (incl. customization), launch of education programs etc.

    5) Program administration and logistic management
    • Support digital learning and perform supporting training logistic and administrative duties.
    • Manage Travel & Entertainment and Training budget
    • Ensure Field Staff are adequately supplied with uniforms
    • Generate reports to reflect market status and provide education feedback
    • To be involved in the planning and execution of the annual Education Meeting and Retention program which aims to boost Beauty Advisors’ morale and motivation

Job Requirements
    • 3+ years related experience in luxury Beauty Brand experience – Skincare, Makeup, Fragrance
    • Excellent verbal and written communication skills, both in person and virtually
    • Enthusiastic team-player with high-level of emotional intelligence
    • Passion for multi-national environments and multi-cultural consumers
    • Communication skills in English (both oral & written). And the ability to support translation
    • Willing to travel (60%) and able to handle a hectic work travel schedule

Agensi Pekerjaan Find Talent Sdn Bhd
Human Resources, Staffing & Recruiting Small (10 - 49 Employees)

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