Education Consultant

AUG Student Services is an established international education consultancy company promoting Australian, UK, Singapore, Switzerland, USA & Local Education. AUG operates across 8 countries. AUG currently have 13 branches in Malaysia (Subang Jaya, Kuala Lumpur, Nilai, Penang, Ipoh, Melaka, Segamat, Johor Bahru, Kuching, Kota Kinabalu, Kota Bharu, Kuantan, Kuala Terengganu).

AUG was first established in 1995 in Malaysia. Since then, the company has expanded its reach by establishing 26 offices across 8 countries which is a strong verification of the company’s success in placing students in reputable institutions across the world.

Student Recruitment (On a day-to-day basis)

1. To counsel and assist students to make best-informed decisions;
2. To develop and enhance the counselling services;
3. To follow up on students enquiry / application / acceptance;
4. To attend to students and parents feedbacks, inquiries and complaints in an appropriate and prompt manner and adhere to service standards;
5. To maintain student database;
6. To handle all office administrative matters

Marketing / Events

1. To document and implement local marketing plan / budget;
2. To handle and carry out sales and marketing activities / events for both online & offline such as roadshows, education fairs, presentations, direct mailing and activity logistics;
3. To promote and market education and institutions;
4. To identify new markets segment;
5. To obtain and update market intelligence; 
6. To raise profile / awareness of the AUG Brand

Public Relations

1. To build excellent relationship with representatives from institutions;
2. To develop and maintain relationship with any special group (ie. Student clubs / associations, professional association);
3. To be a liaison person with local partners / sub-agents;
4. To visit schools, colleges and universities and build relationship with principles and school counsellors

1. Candidate must possess at least a Bachelor’s Degree in any discipline (Hospitality/ Tourism/ Hotel Management/ Business Studies/ Management/ Marketing/ Commerce or Mass Communication graduates are preferred);
2. Required language(s): English, Mandarin, Bahasa Malaysia. Candidate must be able to read, write and speak Mandarin fluently;
3. Knowledge and understanding of local and foreign education system preferred;
4. Experience in mentoring and counseling students an added advantage;
5. Courteous, patient and tactful personality with strong customer service orientations;
6. Possess a high level of initiative, integrity and professionalism;
7. Maybe required to work long hours during intakes;
8. Competent in Microsoft Office applications (Word, Excel, Outlook, Power Point) and use of database;
9. Fresh graduates / entry level applicants are encouraged to apply;