Basic Info
MYR 8500 /mth
Malaysia | Selangor
Full-time | On-site
Job Description
- Handling pre online booking enquires, post online booking enquires, other general enquires, escalation support & booking amendment/cancellation.
- Checking booking status.
- Payment or Refund Escalation.
- App or web user guide and feature support.
- Contacting vendors about customers’ inquiries.
Attending to user fronting and back-office processing works via online chat, support email, CS voice support, or tickets in relation to the following matters:
Job Requirements
• At least holding a Bachelor's Degree or Associate Degree and/or expected graduate (documents required)
• Required language(s): Korean (mother tongue) / English (business level)
• Minimum 1 year of working experience in the service industry will be an added advantage for this position.
• Good command of computer skills / Microsoft Office and typing must be fast both in Korean and English.
• Able to work in Malaysia (Ara Damansara)
FIND Talents (한국어 채용 담당 부서)
Human Resources
Micro (1 - 9 Employees)
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