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Last updated 21 days ago

Customer Service Executive - Native Korean (Travel E-commerce)

Basic Info

MYR 8500 /mth

Malaysia | Selangor

Full-time | On-site

Job Description

    Attending to user fronting and back-office processing works via online chat, support email, CS voice support, or tickets in relation to the following matters:

    • Handling pre online booking enquires, post online booking enquires, other general enquires, escalation support & booking amendment/cancellation. 
    • Checking booking status. 
    • Payment or Refund Escalation. 
    • App or web user guide and feature support. 
    • Contacting vendors about customers’ inquiries.
Job Requirements

    • At least holding a Bachelor's Degree or Associate Degree and/or expected graduate (documents required)
    • Required language(s): Korean (mother tongue) / English (business level)
    • Minimum 1 year of working experience in the service industry will be an added advantage for this position.
    • Good command of computer skills / Microsoft Office and typing must be fast both in Korean and English.
    • Able to work in Malaysia (Ara Damansara)


FIND Talents (한국어 채용 담당 부서)
Human Resources Micro (1 - 9 Employees)

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