Customer Service Executive - Native Japanese | Travel Site

Selangor, Malaysia
MYR 9,000 - 9,000 per month
Outsourcing/Offshoring/BPO/Call Center
Full-time
Executive
Work from Office
06:00 AM

-

11:00 PM

Last updated 2 weeks ago


About the Company

Come and join our client's team now!

What you can expect from them:

  • Our location is nearby shopping malls and housing area
  • Fun and exciting staff activities every month
  • There is an opportunity to interact with people from different cultures and ethnicity (Europe, Asia Pacific, etc) as our client hires from across the globe.

Job Description

  • To handle all inbound calls pertaining to hotel reservation and travel product information and other
    inquiries for Japanese customers.
  • To exceed customers’ expectation in terms of customer service & accurate information
  • To be able to provide information related to travel and tours for customers’ convenient travelling.
  • To communicate with contracted vendors about customers’ inquiries and queries.

Job Requirements

  • At least holding an associate degree and/or expected graduate (documents required)
  • Required language(s): Japanese (mother tongue) / English (business level)
  • Able to work on weekends/public holidays and rotational shift
  • Each shift consists of 8 working hours and inclusive of 1 hour lunch break
  • Good in both time management & people development skills
  • MS Office operating and typing skills
  • Preferable attitude: Positive, Fast paced and prompt, Achievement oriented, Energetic and Enthusiastic

Talk to a Consultant

Call (+60) 143275016

Email chloe@findtalents.co