Customer Service Executive - Native Japanese | Travel Site
06:00 AM
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11:00 PMLast updated 3 months ago
No longer accepting application
About the Company
Come and join our client's team now!
What you can expect from them:
- Our location is nearby shopping malls and housing area
- Fun and exciting staff activities every month
- There is an opportunity to interact with people from different cultures and ethnicity (Europe, Asia Pacific, etc) as our client hires from across the globe.
Job Description
- To handle all inbound calls pertaining to hotel reservation and travel product information and other
inquiries for Japanese customers. - To exceed customers’ expectation in terms of customer service & accurate information
- To be able to provide information related to travel and tours for customers’ convenient travelling.
- To communicate with contracted vendors about customers’ inquiries and queries.
Job Requirements
- At least holding an associate degree and/or expected graduate (documents required)
- Required language(s): Japanese (mother tongue) / English (business level)
- Able to work on weekends/public holidays and rotational shift
- Each shift consists of 8 working hours and inclusive of 1 hour lunch break
- Good in both time management & people development skills
- MS Office operating and typing skills
- Preferable attitude: Positive, Fast paced and prompt, Achievement oriented, Energetic and Enthusiastic
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