Customer Service Executive - Japanese Speaking | Background Check

Selangor, Malaysia
MYR 9,000 - 9,000 per month
Outsourcing/Offshoring/BPO/Call Center
Work from Office

Last updated 2 weeks ago

No longer accepting application

About the Company

Come and join our client's team now!

What you can expect from them:

  • Our location is nearby shopping malls and housing area
  • Fun and exciting staff activities every month
  • There is an opportunity to interact with people from different cultures and ethnicity (Europe, Asia Pacific, etc) as our client hires from across the globe.

Job Description

  • Verifying educational, employment, credit and criminal background of candidates in a dedicated countries for our clients.
  • Making telephone calls, writing emails, using systems to conduct database checks in order to verify details and prepare reports.
  • Handling all inbound/outbound calls/email/live chat pertaining to background verification general inquiries.
  • To exceed client’s expectation in terms of customer service & accurate information.

Job Requirements

  • Required language(s): Japanese (Non-native speakers JLPT N2 and above)
  • Good command of English
  • Good written and oral communication skills
  • Good organizational skills and attention to detail
  • Computer skills, including internet, Word, Excel, Outlook and PC Based applications
  • Confidentiality Standards
  • Ability to adhere to processes, procedures and guidelines during the execution of tasks and assignments
  • Keen to learn
  • Education qualifications: Bachelor Degree in any industry
  • Fresh graduates are also encouraged to apply
  • Diploma/Certificate holder requires at least 5-7 years relevant working experience
  • Applicant must be willing to work in rotational shift
  • Must be willing to work in Ara Damansara, Petaling Jaya, Malaysia

Talk to a Consultant

Call (+60) 143275016