Customer Experience Executive

Fujiaire, a Malaysian air conditioner manufacturer, boasts a 40-year legacy of excellence, recognized globally for reliability, quality, and service.

Fujiaire has garnered accolades across 16 countries, including Qatar, Bahrain, Jordan, UAE, Saudi Arabia, Kuwait, South Africa, India, Bangladesh, Sri Lanka, Hong Kong, Macau, Vietnam, Brunei, Indonesia, and the Philippines.

On November 16, 2021, Fujiaire Global Sdn Bhd was established to distribute Cuckoo air conditioners co-created with Fujiaire in Malaysia. Led by Managing Director Wong See Wei, the company is committed to industry-leading innovation and service.

FujiCare, a Fujiaire Global subsidiary, provides installation, repair, and maintenance services for residential and commercial air conditioning units.

In March of this year, Cuckoo co-created with Fujiaire air conditioners entered the Malaysian market through a strategic collaboration with CUCKOO International (MAL) Sdn Bhd. Sales surpassed the initial target, reaching 66,000 homes. Sales volume for 2023 is projected at RM40.7 million, reflecting the success of the alliance.

• Assist in managing office supplies and inventory.
• Handle incoming and outgoing mail and packages.
• Answer and direct phone calls to the appropriate personnel.
• Assist with scheduling appointments and meetings.
• Maintain and update records and databases as needed.
• Organize and file documents in an organized manner.
• Prepare reports and spreadsheets as required.
• Help coordinate and set up meetings and events.
• Assist in preparing meeting materials and taking meeting minutes.
• Collaborate on department-specific projects and tasks as assigned.
• Provide support for ongoing initiatives within the department.

• Current enrollment in an undergraduate course for business, administration, or a related field.
• Strong communication and interpersonal skills.
• Basic computer skills, including proficiency in Microsoft Office applications (Word, Excel, and PowerPoint).
• Highly organized with great attention to detail.
• Ability to work independently and as part of a team.
• Eagerness to learn and adapt to new tasks and challenges.

Ability to commute/relocate:

• Bandar Utama: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• Administrative: 2 years (Preferred)