Basic Info

Job Description

 Partnership Collaboration
 

• Research and identify potential partnerships that align with the company’s strategic goals and market positioning, to ensure a mutual benefit and value creation.
• Negotiate and manage partnerships agreements to ensure the long-term success and sustainability.
• Develop and manage partnership budgets.
• Forecast, measure, and report the performance of partnership initiatives, including co-branded content promotions, event partnerships etc.
• Facilitate effective communication between partners and internal teams to ensure seamless execution and address issues.
• Collaborate with internal departments, such as sales and marketing team, to develop partnerships initiatives to drive brand awareness and business growth.
• Stay up to date with industry best practices and emerging trends.
   

Community Management
 

• Oversee MYOPPO Apps user rights, maintaining long-term interactions with customers to boost user loyalty.
• Develop and coordinate user loyalty campaigns (e.g., lucky draws, offline events, points-based benefits) to increase customer retention and satisfaction.
• Analyse and adjust the effectiveness of loyalty programs based on user feedback to continually enhance the user experience.
• Collaborate with internal departments to create positive user experiences and enhance user reputation.

Job Requirements

• Must possess at least Diploma/ Bachelor’s degree in Marketing, Business Administration, or a related field.
• At least 4 years of working experience in Customer Relationship Management, or a relevant field, with a strong understanding of user loyalty programs, partnership management and event management. 
• Required language: English and Mandarin 
• Demonstrate success in planning and executing both online and offline events. 
• Ability to work independently and as part of a team
• Ability to work collaboratively in a team environment and manage relationships with internal and external stakeholders
• Excellent communication skills for relationship management and contract negotiations
• Strong project management skills to coordinate activities and meet project deadlines

Perks

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