Basic Info

Job Description

In this role, you will partner with an assigned portfolio of content creators to maintain and improve their engagement with the platform. The goal is to help partners get the most out of their channel, and you have the opportunity of having a significant impact on their business. It is a target-driven environment where you will work towards individual targets and be part of a larger team.

 

Responsibilities:

• Serve as a trusted consultant with partners to develop and optimize their channel: responsible for increasing platform usage and content creator adoption of various tools and features.
• Detect and understand the customer’s needs and objectives.
• Knowledge on key platform features to connect the customer’s needs to them.
• Handle a high volume of potential clients on a daily basis through video calls, email, and phone calls.
• Portfolio management and prioritization with the ability to detect opportunities and follow up with content creators over several months.

Job Requirements

• Native level of Japanese

• Business Level of English.

   

Experience Requirements:

• Candidates with a bachelor's degree: Minimum 2 years of full-time working experience
• Candidates with a Diploma or High School qualification: Must be at least 22 years old and have a minimum of 5 years of relevant working experience
• BA/BS degree or equivalent (MA/MSc degree in Marketing, Digital Marketing, Communications or Journalism can be a plus).
• 2 years minimum work experience in inside sales and/or online advertising/social media.
• Strong desire to meet or exceed productivity, readiness, sustainability, and task points, compliance and customer satisfaction targets.
• Strong verbal and written communication skills to pitch on the phone and compose compelling proposals.
• Good time management skills and ability to organize their own day.
• Client-focused, keen interest in customer interaction & ownership of business goals.
• Passionate about social media.
• A team player with the abilities to work fast-paced and constantly evolving environment.